We process personal data only to the extent necessary to provide our website, handle inquiries, and initiate, execute, and process business transactions relating to the trading, procurement, and, where applicable, brokerage of commercial vehicles and vans.
RAHELOR operates in the B2B commercial vehicle and van sector. Our services are specifically geared towards commercial clients, dealerships, and campervan conversion companies.
Personal data refers to any information relating to an identified or identifiable natural person. This includes, in particular, names, business contact details, communication logs, and records of inquiries and business relationships.
Personal data is processed primarily on the basis of the following legal grounds:
• Art. 6 (1) (b) GDPR, insofar as processing is required for the performance of a contract or to take pre-contractual steps,
• [NEW] Art. 6 (1) (c) GDPR, insofar as we are subject to a legal obligation,
• Art. 6 (1) (f) GDPR, insofar as processing is necessary to safeguard our legitimate interests or those of a third party, provided these are not overridden by the interests of the data subject,
• Art. 6 (1) (a) GDPR, where you have granted us explicit consent.
3. Website Provision and Hosting
When accessing our website, technically required data may be processed, including:
• IP address
• Date and time of access
• Accessed pages and files
• Browser type and operating system
• Referrer URL
• Device and connection details
• Technical logs and error reports
This data is processed to deliver the website reliably, maintain system stability and security, and diagnose and resolve technical issues.
The legal basis for this processing is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the secure, reliable, and fault-free operation of our online presence.
Where personal data is transferred to countries outside the European Union or the European Economic Area, such transfers are conducted strictly in compliance with statutory requirements under Art. 44 et seq. GDPR, notably on the basis of an adequacy decision or appropriate safeguards.
4. Cookies & Consent
Our website may use cookies or comparable technologies.
Technically necessary cookies and technologies are deployed only to the extent required for the operation, security, or essential features of the website.
In such cases, processing is based on Art. 6 (1) (f) GDPR and, where applicable, the statutory provisions governing access to information on terminal equipment.
Where cookies or comparable technologies are utilized for analytics, marketing, or tracking purposes requiring consent, processing is conducted exclusively upon your prior consent.
Any consent granted may be revoked at any time with future effect.
5. Contacting Us
When contacting us via email, phone, or our contact form, we process the data you provide in order to handle and resolve your inquiry.
This may include, in particular:
• Name
• Email address
• Telephone number
• Company name
• Vehicle requirements
• Purchasing, sales, or sourcing requirements
• Vehicle data, requested models, quantities, and specifications
• Details regarding the intended commercial application
• Content of your message
Where your inquiry relates to entering into or performing a contract, processing is based on Art. 6 (1) (b) GDPR.
For general business inquiries, processing is based on our legitimate interest in managing and answering inquiries pursuant to Art. 6 (1) (f) GDPR.
Data is erased as soon as it is no longer required for processing the inquiry, provided no statutory retention obligations apply.
6. Communication via WhatsApp
For business communications, we also offer the option of contacting us via WhatsApp.
When contacting us via WhatsApp, the following data is processed in particular:
• Your phone number
• Your profile name and profile picture (if visible)
• Time of communication
• Transmitted files
• Additional technical communication metadata
The service provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, Ireland. When using WhatsApp, it cannot be ruled out that personal data may also be processed by companies within the Meta corporate group and transferred to countries outside the European Union or the European Economic Area.
Using WhatsApp is entirely voluntary. You may alternatively contact us by email or telephone.
Depending on the nature of your inquiry, processing is carried out pursuant to Art. 6 (1) (b) or (f) GDPR.
7. Business Partner, Dealer, and Prospect Data
RAHELOR operates in the B2B commercial vehicle and van trade.
This encompasses the trading, procurement, and brokerage of vehicles for commercial operators. Part of our portfolio is dedicated specifically to companies specializing in campervan conversions, motorhomes, and related custom vehicle builds.
In the context of inquiries, quotes, orders, brokered deals, sales, procurement, and ongoing business operations, we may process personal data of prospects, clients, sellers, dealers, employees, points of contact, and other business partners.
This data may include, in particular:
• Name and contact details of representative contacts
• Company affiliation
• Job title or function within the company
• Corporate details
• Purchasing, sales, and sourcing requirements
• Vehicle data
• Requested vehicle models
• Quantities
• Equipment specifications and vehicle configurations
• Quotes and price requests
• Order information
• Delivery and fulfillment data
• Communication records
• Contract data
• Billing and payment information, where necessary
Data processing is conducted to manage business inquiries and to initiate, execute, and settle contractual and commercial relationships.
The legal basis is Art. 6 (1) (b) GDPR, provided the data subject is directly a party to the contract or pre-contractual measures are undertaken at their request.
Where we process personal data of employees, contact persons, or corporate representatives with whom a business relationship exists or is being established, processing is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in the establishment, management, and execution of business relations with commercial entities.
To the extent required to execute a transaction, relevant personal data may be shared with the following recipients in particular:
• Buyers and sellers
• Dealers
• Vehicle manufacturers and vehicle suppliers
• Freight and logistics providers
• Service providers involved in vehicle or transaction processing
• Payment or financial service providers, as required for specific transactions
• Tax advisors and other professional consultants
Data is transferred strictly on a need-to-know basis for the respective commercial purpose and only where a valid legal basis exists.
8. Appointment Scheduling and Video Conferences
If appointments are scheduled via our website or a third-party service, we process the provided contact details and scheduling information to organize and conduct the requested meeting.
The legal basis is Art. 6 (1) (b) GDPR, provided the appointment serves to initiate or execute a commercial transaction.
Where an external scheduling or video conferencing tool is used, the privacy policies of the respective service provider apply additionally.
9. Storage Duration
We retain personal data only for as long as necessary to achieve the respective purpose.
Where statutory retention obligations apply—particularly under commercial or fiscal laws—the respective data is stored for the duration prescribed by law.
10. Recipients of Personal Data
Personal data may be disclosed to the following categories of recipients where necessary for the fulfillment of business operations:
• Hosting and IT service providers
• Communication service providers
• Buyers, sellers, or dealers within the scope of vehicle brokerage
• Vehicle suppliers and trading partners
• Freight and logistics partners
• Tax advisors and professional counsel
Any transfer takes place solely on a verified legal basis and to the extent required for the respective purpose.
11. Your Rights
Under applicable statutory provisions, you are entitled to the following rights:
• Right of access to your stored personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restriction of processing
• Right to data portability
• Right to object to specific data processing operations
• Right to revoke granted consent at any time with future effect
You also have the right to lodge a complaint with a competent data protection supervisory authority.
12. Right to Object
Where we process personal data based on Art. 6 (1) (f) GDPR, you have the right to object to such processing at any time on grounds relating to your particular situation.
13. Status of this Privacy Policy
Status: August 2026
We reserve the right to amend this Privacy Policy to reflect updates to our services or changes in legal requirements.